Frequently Asked Questions

Banking and Electronic Funds

Credit Card Usage

Is my credit card information safe?

At Corrupt Interactive Inc. we do not keep your Credit Card information on our servers. Once you decide to upgrade to our Professional Game we direct you to one of our Credit Card Verification Companies. We are proud to use IPAY, Credit Card Billing Company, CCBILL and Paypal. On that same note, we have no way of canceling or modifying any recuring memberships or your third party information with these companies. To cancel a recuring membership just contact them using the information below and have your information ready.

What is a CVV2 Number?

The CVV2 number is the 3-digit number on the back of your MasterCard or Visa card. We verify this number to ensure that your card is in your possession.

Why is my credit card rejected when I try to make an Upgrade?

There are several reasons why a credit card use can fail. The account information that we have must match the account information on the credit card. Also the CVV2 number on the back of the card must be correct. These are security features to make sure your account is safe.

Also, if you have used the card more than 4 times in a 48 hour period, there may be a chance that you will be declined.  If this problem persists, please contact us at billing@corruptinteractive.com

How do I contact IPay, CCBILL or Paypal?

You can contact iPay customer service regarding any payment made using their service at the following:

iPay Customer Service Online: https://www.ipaycs.com
Email: iPayCS@ipay.com
Phone: 1-800-307-3558 (US)
Phone: 1-954-363-4945 (International)
Please do not hesitate to contact us with any payment questions before you upgrade!

If you would like to contact CCBILL:

Customer Support
Hours: 24 hours a day, 7 days a week, 365 days a year.
Phone: 888.596.9279 or 480.449.7751
Fax: (480) 449-8820

If you would like to contact Paypal:

Customer Support
Hours: 24 hours a day, 7 days a week, 365 days a year.
Phone: (402)935.2080
Or Login to your Paypal Account and follow the help Link.